FAQs

While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement weather conditions and offers a variety...

While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement weather conditions and offers a variety of indoor activities including entertainment shows, dining options, shopping, game arcades, exhibits at ZooAmerica®, as well as rides under cover while you wait for the weather to clear. 

Hersheypark makes every effort to reopen the rides and attractions as quickly and safely as possible after the inclement weather conditions cease. In the event the inclement weather conditions cause the majority of major rides and attractions to close for a continuous 60 minutes on a public operating day, a Return Visit Voucher may be issued for a return visit for the current operating season. Please present your ticket stub or receipt of purchase to any Guest Services location to receive your Return Visit Voucher (note, not valid for private events).

Download and check the Hersheypark Mobile App for an up-to-date listing of closed rides and ride wait times.

Select rides are weather-dependent and may only open when the temperature reaches a certain degree threshold and rises consistently per manufacturer guidelines. Similarly, select rides may close for guest safety during operating hours if the temperature drops below a certain degree threshold....

Select rides are weather-dependent and may only open when the temperature reaches a certain degree threshold and rises consistently per manufacturer guidelines. Similarly, select rides may close for guest safety during operating hours if the temperature drops below a certain degree threshold. Please see the list of available rides and sort by season. 
 
The following rides MAY NOT OPEN unless the temperature is 34 degrees and rising consistently. They may CLOSE when the temperature approaches 34 degrees or lower: Candymonium; Ferris Wheel; Jolly Rancher Remix™; Kissing Tower; Mix'd™ Flavored By Jolly Rancher; Monorail; Wild Mouse℠ ; and Wildcat's Revenge℠ . 
 
The following rides MAY NOT OPEN unless the temperature is 41 degrees and rising consistently. They may CLOSE when the temperature approaches 41 degrees or lower: Fahrenheit; Great Bear; Hershey Triple Tower; Lightning Racer; Skyrush; and Storm Runner.
 
The following rides MAY NOT OPEN unless the temperature is 65 degrees and rising consistently. They may CLOSE when the temperature approaches 65 degrees or lower: Bayside Pier; Breakers Edge Water Coaster; Coal Cracker; Coastline Plunge; East Coast Waterworks; Intercoastal Waterway; Sandcastle Cove; Shoreline Sprayground; The Shore; Tidal Force; and Whitecap Racer.
 
It may not be possible to identify which rides will be closed at specific times due to varying degrees of effects from inclement weather. We appreciate your understanding as we work to keep guests safe!

All rides, including Boardwalk attractions, may be closed during the threat of lightning and severe weather and will reopen as the conditions improve. Safety rechecks of rides and attractions may be necessary prior to re-opening after the storm.

We work closely with each ride manufacturer to determine safe operations. Cold temperatures, wind and snow on tracks can impact what we can operate for the optimal guest experience. View our complete weather policy. The Hersheypark app is the best way to stay informed on ride availability.

We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as...

We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as possible. For this reason, we suggest you develop a “quick call” system within your group.

If your services are required and your group cancels or fails to report, you will receive no payment and will be removed from our list of program participants. In any event, please call the department in which you are scheduled to work if you have any questions.

For guest comfort, these rides will close during any precipitation: Candymonium, Pirate, Skyrush®, Storm Runner®, and Wild Mouse℠

These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable:  Convoy℠ ; Frog Hopper℠ ; Mini Pirate℠ ; Minty Bees; Misfit Bug; and Tiny Tracks℠ . Walking surfaces may become hot in the sun. Foot protection is...

These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable:  Convoy℠ ; Frog Hopper℠ ; Mini Pirate℠ ; Minty Bees; Misfit Bug; and Tiny Tracks℠ .

Walking surfaces may become hot in the sun. Foot protection is recommended in queues and all walking surfaces.

These rides MAY close: Bayside Pier℠ ; Breakers Edge℠  Water Coaster; Candymonium; Coal Cracker℠ ; Coastline Plunge; Cocoa Cruiser℠ ; Comet℠ ; East Coast Waterworks℠ ; Fahrenheit®; Ferris Wheel; Great Bear®; Hershey Triple Tower℠ ; Intercoastal Waterway; Jolly...

These rides MAY close: Bayside Pier℠ ; Breakers Edge℠  Water Coaster; Candymonium; Coal Cracker℠ ; Coastline Plunge; Cocoa Cruiser℠ ; Comet℠ ; East Coast Waterworks℠ ; Fahrenheit®; Ferris Wheel; Great Bear®; Hershey Triple Tower℠ ; Intercoastal Waterway; Jolly Rancher Remix™; Kissing Tower®; Lightning Racer®; Capital BlueCross Monorail; Sandcastle Cove; Shoreline Sprayground; Skyview; sooperdooperLooper®; The Shore; Tidal Force®; Trailblazer℠ ; Whitecap℠  Racer; and Wildcat's Revenge℠ .

The following rides MAY close given winds greater than 25 mph: Frontier Flyers and Kissing Tower. The following rides may close with winds greater than 30 mph: Balloon Flite, Candymonium,  Coastline Plunge, Cocoa Cruiser; East Coast...

The following rides MAY close given winds greater than 25 mph: Frontier Flyers and Kissing Tower.

The following rides may close with winds greater than 30 mph: Balloon Flite, Candymonium,  Coastline Plunge, Cocoa Cruiser; East Coast Waterworks, Fahrenheit, Ferris Wheel, Hershey Triple Tower, Jolly Rancher Remix, Fun Slides, Mix'd Flavored By Jolly Rancher, Sandcastle Cove, Skyrush, Skyview, Sweet Swing, Swing Thing, Tea Cups, and Tidal Force.

Winds greater than 35 mph may impact: Breaker’s Edge Water Coaster, Frog Hopper, Music Express, Storm Runner, The Claw, Whitecap Racer, and Wild Mouse.

At wind speeds greater than 40 mph, all remaining rides will close: Coal Cracker, Great Bear, Lightning Racer, Mini Pirate, Trailblazer, Wave Swinger, Pirate, The Howler, and Wildcat's Revenge .
 

All rides, including The Boardwalk At Hersheypark attractions, may be closed during the threat of lightning and severe weather and will reopen as the conditions improve. Safety rechecks of rides and attractions may be necessary prior to re-opening after the storm.

You can view a list of rides slated to open for Hersheypark Christmas Candylane, weather permitting. Weather permitting, seven coasters are open for Hersheypark Christmas Candylane, including Wildcat’s Revenge, Candymonium, sooperdooperLooper, Laff Trakk, Jolly Rancher Remix, Wild Mouse...

You can view a list of rides slated to open for Hersheypark Christmas Candylane, weather permitting.

Weather permitting, seven coasters are open for Hersheypark Christmas Candylane, including Wildcat’s Revenge, Candymonium, sooperdooperLooper, Laff Trakk, Jolly Rancher Remix, Wild Mouse and Cocoa Cruiser.

The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments. Attractions: This role requires direct contact with Hersheypark guests, including small children. Work is performed...

The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments.

Attractions: This role requires direct contact with Hersheypark guests, including small children. Work is performed almost exclusively outdoors. Expected to maintain a high degree of professionalism and guest service
while maintaining vigilance at all times. Duties include but are not limited to enforcing attraction heights and other
rider requirements and performing required attraction safety checks. Safety Certification training is required 

Entertainment (Seasonal - Hersheypark Halloween): Assisting the Treatville team in distributing candy to guests.

Food & Beverage: Assisting the Food and Beverage staff with prep work, basic cooking, and serving guests including managing cashless transactions.  Maintaining and assisting with general cleanliness while following proper food handling procedures.  Assisting with the service of alcoholic beverages; RAMP Certification training is required. Yearly Food and Beverage training is required.

Games: Working at games of skill and in arcade locations while following game-specific directions and proper operating procedures. Working independently and regularly interact with guests. Implementing the Intercard cashless gaming system that is used to accept cashless payments for gameplay and arcade prize redemption.

Guest Experience (Hersheypark and ZooAmerica Admissions): Greeting and welcoming guests to Hersheypark/ZooAmerica. Scanning various ticket types and season passes to ensure validity. Overseeing exit operations and ensuring guests have proper re-entry credentials when wishing to return to Hersheypark/ZooAmerica on the same day. Work at outdoor locations at Hersheypark/ZooAmerica and standing for the majority of their shift.

Paid Parking (Toll Taker): Assisting in collection of parking fees and identifying parking passes as
guests enter the Hersheypark Entertainment Complex. Managing currency and processing cash and credit card transactions using a point-of-sale system.

Parking Lot Attendant: Assisting with directing guests to parking locations. Standing and using repeated hand and arm movements around moving vehicles.

Retail: Assisting at Hersheypark Supply Co. or other retail locations as needed. Processing transactions efficiently using a cashless point-of-sale system. Sizing and stocking products; interacting with guests and providing them with general information

Trams: Assisting guests at tram stops with loading and unloading (including wheelchairs and strollers). (If trained): Safely operating the tram shuttle transporting guests to their destination & effectively communicating information about Hersheypark Entertainment Complex via PA system. Controlling traffic as needed in and around tram areas

Ushers: Verifying and scanning event tickets and guiding guests to their ticketed seats; scanning tickets and control access to premium location(s) and overseeing a section of the venue during an event. Assisting with guest surveys and distributing promotional material. Volunteers working as Ushers at Giant Center may be asked to operate an elevator and maintain access control at various locations to ensure only those guests with proper tickets/credentials enter and exit. 

Utility: Pick up trash in the Hersheypark midways and landscapes, and adjacent parking areas. Maintaining restrooms, including restocking paper products, emptying trash cans, wiping counters, and using a pan and broom to sweep the facility. Lifing up to 30-40 lbs. Controlling a high pressure fire hose to clean the walkways (required for Hose Crew).

**Standard Working Conditions for all Departments: Organization Volunteers must be able to stand for entire Volunteer Shift and Organization Volunteers must be able to bend, stoop, and walk. Must be able to volunteer in a variety of weather conditions; including, heat, cold, and inclement weather.

Hersheypark Christmas Candylane® is a seasonal event at Hersheypark included with a Hersheypark ticket that features select rides and seven coasters (weather and maintenance permitting), 5 million lights with a light show timed to music, Santa and all nine of his reindeer, Holly Jolly Sweet...

Hersheypark Christmas Candylane® is a seasonal event at Hersheypark included with a Hersheypark ticket that features select rides and seven coasters (weather and maintenance permitting), 5 million lights with a light show timed to music, Santa and all nine of his reindeer, Holly Jolly Sweet Greets with the Hershey Characters and more. 

Hersheypark Christmas Candylane is open on select dates from Nov. 15, 2024, through Jan. 1, 2025. Daily operations begin Dec. 12. (closed Christmas Day). Hours vary by day.

Hersheypark offers 3 tram stops in the parking lot that take guests to and from the Main Entrance. Trams will run all operating days during Spring Weekends, Summer and Hersheypark Halloween™. During Christmas Candylane, trams will operate on weekends and daily between Christmas Day and New...

Hersheypark offers 3 tram stops in the parking lot that take guests to and from the Main Entrance. Trams will run all operating days during Spring Weekends, Summer and Hersheypark Halloween™. During Christmas Candylane, trams will operate on weekends and daily between Christmas Day and New Years Day.

Shuttles coming from The Hotel Hershey®, Hershey Lodge℠ , and Hersheypark Camping Resort® drop off and pick up at the exclusive resort drop-off location on a continuous loop during operating days.

Tram service may be interrupted or not available due to weather.