FAQs


Frequently Asked Questions
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Cashless

question icon What type of payments will Hersheypark accept?
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Hersheypark is now cashless and accepts all major credit cards, debit cards and Hersheypark gift cards, as well as Apple Pay, Samsung Pay and Google Pay. For guests who may not have credit or debit cards, they can convert cash to prepaid debit cards at the Cash-to-Card kiosks stationed around...

Hersheypark is now cashless and accepts all major credit cards, debit cards and Hersheypark gift cards, as well as Apple Pay, Samsung Pay and Google Pay. For guests who may not have credit or debit cards, they can convert cash to prepaid debit cards at the Cash-to-Card kiosks stationed around the park. There is no fee to load cash onto a card at these kiosks.  Please check the app for locations. (Please note strolling food vendors like cotton candy or lemonade are currently cash only.) For games, you will need to purchase a separate Gaming Card at gaming locations, which you can load via cashless payment.

In place of cash, consider purchasing an e-gift card before your Park visit.

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Volunteer Program

question icon How does your organization get paid?
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Groups will receive a shift fee (see agreement) per volunteer in the form of a check issued by Hershey Entertainment & Resorts. Payments are processed once a month and sent to the nonprofit organization. In addition each volunteer will receive a predetermined number of tickets. Each...

Groups will receive a shift fee (see agreement) per volunteer in the form of a check issued by Hershey Entertainment & Resorts. Payments are processed once a month and sent to the nonprofit organization. In addition each volunteer will receive a predetermined number of tickets.

Each ticket is good for either:

  • One (1) regular, one-day admission to Hersheypark
    One (1) regular, one-day admission to ZooAmerica
    One parking admission One vehicle entry (up to eight passengers) into Hershey Sweet Lights
Ticket(s) will be sent electronically to each volunteer after the completion of a volunteer shift.
 

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question icon What if the weather is bad?
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We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as...

We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as possible. For this reason, we suggest you develop a “quick call” system within your group.

If your services are required and your group cancels or fails to report, you will receive no payment and will be removed from our list of program participants. In any event, please call the department in which you are scheduled to work if you have any questions.

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