FAQs


Frequently Asked Questions
category chart iconSelect A Category To Begin
Choose Your Filter
No filters selected

Showing 4 FAQs

Guest Services

question icon Are there lockers?
answer icon

Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Hershey's Chocolatetown, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or Security are permitted to hold...

Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Hershey's Chocolatetown, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or Security are permitted to hold customer items for temporary storage. The lockers are not large enough to store big stuffed animals. The big stuffed animals can be stored at the "Barking Lot" located under the West Stand of Hersheypark Stadium near the entrance to the Park. Any problems with lockers will be handled through the Merchandise Office. Rental costs: large locker $25.00 and regular locker $18.00.

Complimentary Ride Lockers are available at Candymonium, Reese's Cupfusion, Skyrush and sooperdooperLooper, to help keep our guests and their belongings safe. Place your items inside the lockers, located at or near the entrance to these attractions, and enjoy your ride! Please be advised, no personal belongings are permitted on these rides. Fees do apply for late retrievals.

Read Full Answer

Rides Policy

question icon What Items are not permitted on rides?
answer icon

Hersheypark suggests that if you plan on riding rides to please bring into the park only items that can be safely secured in cargo pockets, a waist pack, or a zipping jacket pocket. To secure loose articles, a cargo pocket must fasten with a Velcro or button flap or a zipper, a waist pack should...

Hersheypark suggests that if you plan on riding rides to please bring into the park only items that can be safely secured in cargo pockets, a waist pack, or a zipping jacket pocket. To secure loose articles, a cargo pocket must fasten with a Velcro or button flap or a zipper, a waist pack should fasten around the waist and have a zipper closure, and a jacket pocket must have a zipper closure. Due to the dynamics of some of our rides, loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Loose or hand-held articles include but are not limited to cameras (including handheld, mounted, and video), cell phones, pagers, purses, stuffed animals, basketballs, prizes, hats, loose fitting jewelry, glasses, backpacks, etc. Hersheypark and its employees are not responsible for lost or stolen items which include items that fall out of pockets. Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither Hersheypark nor its employees assume responsibility for the loss of, or damage to, personal property. Locker storage is available throughout the Park.

Read Full Answer

Security and Screening

question icon Where is Lost & Found located?
answer icon

Lost and Found, located inside Hershey's Chocolatetown region near the Main Gate of Hersheypark. Lost and Found is open during Park operating hours and is staffed by security. Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither...

Lost and Found, located inside Hershey's Chocolatetown region near the Main Gate of Hersheypark. Lost and Found is open during Park operating hours and is staffed by security. Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither Hersheypark nor its employees assume responsibility for the loss of, or damage to, personal property. Locker storage is available throughout the Park.

Read Full Answer
question icon What items are restricted at Hersheypark?
answer icon

For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely's) are not permitted. Illegal substances...

For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely's) are not permitted. Illegal substances and outside alcoholic beverages are strictly prohibited. Locker storage is available at the outside picnic areas and guests are encouraged to keep non-essential items in their vehicles. Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests with special dietary needs can review our food and beverage information. The Outpost restaurant features allergen friendly food.

Read Full Answer