FAQs

Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu items, ingredients and allergen...

Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu items, ingredients and allergen information. You can bring Epi-Pens into Hersheypark, and our First Aid has Registered Nurses on site at all times. 

Park guests with food allergies have more options than ever with our allergen-friendly restaurant, The Outpost. All of our menu items are gluten-free, nut-free, and fish and shellfish-free. Many of our items are made to order and can be prepared to meet your specific needs. Options include wraps, salads, pizzas, chicken tenders, and snack options.

If you have additional questions, feel free to contact us by email at Hersheypark@HersheyPA.com or call us at 717-534-3900. Please be sure to allow a minimum of 48 hours prior to your visit for a response. While in the Park, our food and beverage staff will be more than happy to answer any questions you may have. We keep ingredient files at each location and our staff can supply you with that information. Our Park Map also denotes locations where allergen friendly food options may be located.

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Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests can bring in their own refillable water bottle as long as it is empty upon arrival. Guests with special dietary needs can review our food and beverage information....

Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests can bring in their own refillable water bottle as long as it is empty upon arrival. Guests with special dietary needs can review our food and beverage information. Overlook Food Court and The Outpost restaurant features allergen friendly food.

 

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Our staff is trained to handle our allergen friendly food options with the utmost care. When an order is placed for a specialty item, our staff will wash their hands, put on new gloves, and use all new utensils designated specifically for our specialty items.

For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely's) are not permitted. Illegal substances...

For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting electronic devices, and skate shoes (Heely's) are not permitted. Illegal substances and outside alcoholic beverages are strictly prohibited. Locker storage is available at the outside picnic areas and guests are encouraged to keep non-essential items in their vehicles. Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests with special dietary needs can review our food and beverage information. The Outpost restaurant features allergen friendly food.

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Hersheypark®  is now cashless and accepts all major credit cards, debit cards and Hersheypark gift cards, as well as Apple Pay, Samsung Pay and Google Pay. For guests who may not have credit or debit cards, they can convert cash to prepaid debit cards at the Cash-to-Card kiosks...

Hersheypark®  is now cashless and accepts all major credit cards, debit cards and Hersheypark gift cards, as well as Apple Pay, Samsung Pay and Google Pay. For guests who may not have credit or debit cards, they can convert cash to prepaid debit cards at the Cash-to-Card kiosks stationed around the park. There is no fee to load cash onto a card at these kiosks.  Please check the app for locations. (Please note strolling food vendors like cotton candy or lemonade are currently cash only.) For games, you will need to purchase a separate Gaming Card at gaming locations, which you can load via cashless payment.

In place of cash, consider purchasing an e-gift card before your Park visit.

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Discount tickets can be purchased at GIANT Food Stores. 

The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments. Groups are selected based on their availability and flexibility. Food & Beverage: Assist catering staff with...

The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments. Groups are selected based on their availability and flexibility.

Food & Beverage: Assist catering staff with special group meals; assist in restaurants with prep work, basic cooking, serving customers, and maintaining general cleanliness. Some Organization Volunteers may be asked to handle money. Year-round shifts are available.

Ride Operations: Assist operators at major rides, operate easy-to-run rides, enforce height restrictions and other safety guidelines, and sweep and maintain general cleanliness of ride area. Must be able to lift approximately 25-30 lbs. several times a day.

Games: Assist in operating games; all Organization Volunteers must handle money and most games must be accessed by climbing in and out of two to three feet counters.

Retail: Stocking and maintaining cleanliness of shops, selling items to guests and operating a cash register.

Utility: Pick up trash in the Hersheypark midways and landscapes. Wash down asphalt concrete walkways with fire hose, empty trash cans, wash sponsorship cars, and assist in cleaning the Hersheypark and adjacent parking fields. Must be able to lift up to 30-40 lbs.

Parking Attendant: Assist in collecting parking fees and identifying parking passes as guests enter the Hershey Entertainment Complex. Organization Volunteers must be able to handle money and be comfortable processing cash transactions without the use of a calculator or cash register.

Guest Experience (Hersheypark and ZooAmerica Admissions): Greeting and welcoming guests to Hersheypark/ZooAmerica. Scanning various ticket types and season passes to ensure validity. Provide hand stamps to guests exiting and wishing to re-enter Hersheypark/ZooAmerica on the same day. Ensure that guests have proper hand stamp when returning. Volunteers must be able to work in outdoor locations at Hersheypark/ZooAmerica and stand for the majority of their shift.

ZooAmerica: Animal exhibit interpretation, hands-on learning tables, animal encounters, and assisting with special events such as Creatures Of The Night and Scout Days. Organization Volunteers will need to be comfortable speaking with guests.

Usher (Giant Center and Hersheypark Stadium): Checking guests tickets, showing guests to their ticketed seats and overseeing a section during an event. Organization Volunteers may also operate an elevator and maintain access control at various locations to ensure only those guests with proper tickets/credentials enter and exit. Organization Volunteers may also assist with guest surveys and distributing promotional material.

Special Events (Treatville during Hersheypark In The Dark): Set up, prepare and give out candy to guests as they walk through Treatville during our Halloween events. Organization Volunteers will also control the entry to the area and ensure that guests only come through one time per day.

**Standard Working Conditions for all Departments: Organization Volunteers must be able to stand for entire Volunteer Shift and Organization Volunteers must be able to bend, stoop, and walk. Must be able to volunteer in a variety of weather conditions; including, heat, cold, and inclement weather.

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Everything our guests see contributes to his/her impression of our facility; therefore, we ask that all volunteers present a neat and clean image. Although volunteers are not required to wear a uniform, we require that our volunteer groups still maintain a consistent look. Please read below...

Everything our guests see contributes to his/her impression of our facility; therefore, we ask that all volunteers present a neat and clean image. Although volunteers are not required to wear a uniform, we require that our volunteer groups still maintain a consistent look. Please read below for Hershey Entertainment & Resorts volunteer group appearance guidelines.

Pants: Khaki or tan colored pants, shorts, or Bermudas are acceptable. Rips, tears, or cargo pockets are not permitted. No jeans or capri pants.

Shirts: Park issued or solid white-colored polo shirt and name tag are required. Aprons and hair nets will be provided for Food & Beverage volunteers.

Shoes: Comfortable sneakers with covered heels are required. High heels, clogs, and open-toed footwear (including sandals and flip flops) are not permitted.

If a volunteer wears anything that does not comply with our volunteer appearance policy, they will be asked to leave.

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