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Frequently Asked Questions
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The Boardwalk At Hersheypark

question icon What is The Boardwalk At Hersheypark?
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Hersheypark features an entire water park, featuring 16 unique water attractions in The Boardwalk At Hersheypark. View Water Park Rides

question icon Why are there queue lines at The Boardwalk attractions?
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At Hersheypark, your safety and security are our top priority! The Pennsylvania Department of Health has instituted a maximum number of allowed guests in each of our aquatic attractions. Consistent with all of our other rides and attractions, all water...

At Hersheypark, your safety and security are our top priority! The Pennsylvania Department of Health has instituted a maximum number of allowed guests in each of our aquatic attractions. Consistent with all of our other rides and attractions, all water attractions within The Boardwalk utilize a line queuing system. In order to ensure safety and a consistent experience for all guests, riders enter and exit attractions via designated points. As guests exit the attraction, additional guests will be permitted to enter. Due to capacity and safety standards, timed swim sessions may be initiated to ensure that each guest may safely enjoy time in this attraction. Rude and deliberate line jumping that inconveniences other guests may result in dismissal from Hersheypark without compensation.

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question icon Are diapers allowed in The Boardwalk attractions?
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Only waterproof diapers are allowed in The Boardwalk attractions. These are available at Beachology and other merchandise locations.

Weather Policy

question icon Will The Boardwalk area close due to weather?
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All rides, including The Boardwalk At Hersheypark attractions, may be closed during the threat of lightning and severe weather and will reopen as the conditions improve. Safety rechecks of rides and attractions may be necessary prior to re-opening after...

All rides, including The Boardwalk At Hersheypark attractions, may be closed during the threat of lightning and severe weather and will reopen as the conditions improve. Safety rechecks of rides and attractions may be necessary prior to re-opening after the storm.

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Guest Services

question icon What is the dress code?
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For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini...

For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini bottoms, Speedo bikinis, thongs, and brief halter tops are not considered appropriate attire while in the Park.  Some language, gestures, and suggestive art on apparel may also be considered inappropriate. Hersheypark reserves the right to address these issues with all guests. 
While in The Boardwalk area, only appropriate swimwear is permitted on the attractions. Revealing bathing suits; shorts with rivets, snaps, zippers, and metal ornamentation; cutoffs; and jeans are not permitted. All eyeglasses must be secured with safety straps, and aqua shoes are not permitted on the body slides. Parents accompanying toddlers in the children's play area must also wear bathing suits. While in any of our water zone areas (including The Boardwalk and Tidal Force), swimsuits may be worn, but after completion of these rides, we ask that you change to more appropriate attire (i.e. shorts, shirt) prior to leaving this area.

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The Boardwalk At Hersheypark

question icon Do I need to wear a bathing suit to enjoy The Boardwalk attractions?
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Yes, only appropriate swimwear is permitted on the attractions. Revealing bathing suits, shorts with rivets, snaps, zippers, metal ornamentation, cutoffs and jeans are not permitted. All eyeglasses must be secured with safety straps, and aqua shoes are not...

Yes, only appropriate swimwear is permitted on the attractions. Revealing bathing suits, shorts with rivets, snaps, zippers, metal ornamentation, cutoffs and jeans are not permitted. All eyeglasses must be secured with safety straps, and aqua shoes are not permitted on the body slides. Parents accompanying toddlers in the children's play area must also wear bathing suits.

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Guest Services

question icon Are there lockers?
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Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Founder's Way, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or...

Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Founder's Way, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or Security are permitted to hold customer items for temporary storage. The lockers are not large enough to store big stuffed animals. The big stuffed animals can be stored at the "Barking Lot" located under the West Stand of Hersheypark Stadium near the entrance to the Park. Any problems with lockers will be handled through the Merchandise Office. Rental costs: large locker $20.00 and regular locker $15.00.

Complimentary Ride Lockers are available at Skyrush and sooperdooperLooper, to help keep our guests and their belongings safe. Place your items inside the lockers, located at or near the entrance to these attractions, and enjoy your ride! Please be advised, no personal belongings are permitted on these rides. Fees do apply for late retrievals.

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question icon Where can I smoke cigarettes (or e-cigarettes) at Hersheypark?
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At Hersheypark, we strive to accommodate all of our guests. As part of our Clean Air Commitment, smoking is restricted to designated areas only. These designated smoking areas are conveniently located throughout the Park. This policy includes all forms of...

At Hersheypark, we strive to accommodate all of our guests. As part of our Clean Air Commitment, smoking is restricted to designated areas only. These designated smoking areas are conveniently located throughout the Park. This policy includes all forms of e-cigarettes and other products that produce a vapor or smoke. The Boardwalk At Hersheypark, ZooAmerica, and all Hersheypark buildings and structures are completely smoke-free. This policy is meant to preserve the safety and health of all guests while creating a welcoming environment for each visitor to Hersheypark. Your cooperation is appreciated.

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Security

question icon What should you do if you are separated from your family or group?
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We suggest that at the beginning of your visit, you select a place within the Park to be the meeting place if your group becomes separated. You may also want to ensure that cell phone numbers are exchanged. If you do become separated, please contact the...

We suggest that at the beginning of your visit, you select a place within the Park to be the meeting place if your group becomes separated. You may also want to ensure that cell phone numbers are exchanged. If you do become separated, please contact the nearest Security Officer for assistance. Lost children may be found in the Lost Children's Corral, sponsored by Penn State Health, located in the Family Health & Services Center, sponsored by Highmark, and the Lost Children's Cove, sponsored by Penn State Health, located in The Boardwalk area next to Bayside PierSM. In the event your child is lost, notify the nearest Security Officer.

Family Finder Program, sponsored by Penn State Health. Take advantage of this program by visiting Hospitality Services or any of the Lost Children's Areas inside Hersheypark for a complimentary wristband for your child to wear while in the Park. Should you become separated, this wristband, with your cell phone number on it, will help reunite you. The Family Finder Program is sponsored by Penn State Children's Hospital.

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question icon Where is First Aid located?
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First Aid Stations are located in Hershey's Chocolatetown, Family Health & Services Center in Pioneer Frontier area next to Play Dome Arcade and in The Boardwalk. A registered nurse is on duty at all times. If immediate first aid is needed, ask...

First Aid Stations are located in Hershey's Chocolatetown, Family Health & Services Center in Pioneer Frontier area next to Play Dome Arcade and in The Boardwalk. A registered nurse is on duty at all times. If immediate first aid is needed, ask any Park employee for assistance. A special area is also available in First Aid for nursing mothers.

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The Boardwalk At Hersheypark

question icon When does the water park open?
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The Boardwalk at Hersheypark is slated to open Memorial Day weekend.

Weather Policy

question icon What is your weather policy when there is lightning and severe thunderstorms?
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All rides, including Boardwalk attractions, may be closed during the threat of lightning and severe weather and will reopen as the conditions improve. Safety rechecks of rides and attractions may be necessary prior to re-opening after the storm.