Frequently Asked Questions
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Guest Services

question icon What assistance is available for Guests with Disabilities?
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Hersheypark offers Accessibility Assistance information for our guests to enjoy their visit.
Upon arrival at Hersheypark, guests should visit Accessibility Services located at Ticketing Services outside the Front Gate to request more information about Hersheypark Accessibility programs. Our team members will assist guests by providing Park-wide information and explaining more about the Attraction Accessibility Program. The Accessibility Services agents can help define ride safety and ridership requirements in addition to discussing any and all accommodations for our guests. Guests are welcome to utilize their own wheelchairs, but we ask that all guests enroll in our Ride Accessibility Program to utilize the accessible entrances at our attractions. Guests can download and print the Ride Accessibility Questionnaire below and complete it prior to arriving at the Park. Please bring the completed questionnaire to Accessibility Services. We hope that you will find this to be helpful in planning your day! View Rider Safety & Accessibility Guide and Ride Accessibility Questionnaire.