FAQs
Frequently Asked Questions
Coronavirus
What are your safety enhancements at Hersheypark?
Our team has implemented a variety of new safety initiatives to welcome our guests back to a fun and safe environment. These initiatives include enhancing our already stringent cleaning and sanitization protocols, supporting social distancing, managing...
Our team has implemented a variety of new safety initiatives to welcome our guests back to a fun and safe environment. These initiatives include enhancing our already stringent cleaning and sanitization protocols, supporting social distancing, managing capacity through a reservation system, requiring the use of face coverings, conducting temperature screenings and increasing team member training. Please see our comprehensive safety guidelines here - www.hersheypark.com/safety.
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If I buy a summer ticket and I can't come, can I get a refund?
2020 Summer tickets purchased before the start of our 2020 Summer season are now valid through June 30, 2021. If you need assistance or to explore options, please email Hersheypark@HersheyPA.com.
Can I use my Springtime In The Park ticket for the summer season?
If you have a 2020 Springtime In The Park ticket, your ticket is now valid any public operating day in any season through Springtime In The Park 2021.
I purchased Group tickets - are they extended as well?
2020 Summer group tickets purchased before the start of our 2020 Summer season are now valid through June 30, 2021. If you need assistance or to explore options, please email HersheyparkGroups@HersheyPA.com. Group meal tickets and snack vouchers...
2020 Summer group tickets purchased before the start of our 2020 Summer season are now valid through June 30, 2021. If you need assistance or to explore options, please email HersheyparkGroups@HersheyPA.com.
Group meal tickets and snack vouchers purchased before the start of our 2020 summer season are also extended through June 30, 2021.
I bought a Single Use Meal Deal, All Day Dine, All Day Drink Plan or Parking.
When does it expire?
When does it expire?
Thank you for your purchase! Those add ons have been extended through June 30, 2021.