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FAQs


Frequently Asked Questions
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HPGO

question icon What is HPGO?
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HPGO is a program that allows you to view personalized ride stats, ride photos, and manage a previously purchased Fast Track. Pick up a free HPGO wristband inside Hersheypark at Fast Track Services, Reese’s Cupfusion or Whitecap Racer and connect it...

HPGO is a program that allows you to view personalized ride stats, ride photos, and manage a previously purchased Fast Track. Pick up a free HPGO wristband inside Hersheypark at Fast Track Services, Reese’s Cupfusion or Whitecap Racer and connect it to the Hersheypark app to view your dashboard.

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question icon I bought Fast Track online, how do I use it?
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Please either print the voucher you received after purchase or bring up the voucher on your phone. Upon entry to Hersheypark, visit the in-park kiosks at Fast Track Services near the Carrousel to scan your voucher in exchange for an HPGO wristband. Enter...

Please either print the voucher you received after purchase or bring up the voucher on your phone. Upon entry to Hersheypark, visit the in-park kiosks at Fast Track Services near the Carrousel to scan your voucher in exchange for an HPGO wristband. Enter the Fast Track lane at participating attractions and tap the kiss icon on your wristband to the Kiss-shaped reader to gain access. 

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question icon Is HPGO free?
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Fast Track is an additional purchase to your general admission ticket but the HPGO program is free. Ride stats, photos, the HPGO account in the Hersheypark app and the HPGO wristband are all free. 

question icon Why do I need a wristband for Fast Track?
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New for 2019, the Fast Track Program will utilize wristbands to help guests access the Fast Track lane. Upon entry to Hersheypark, visit the in-park kiosks near the Carrousel or Fast Track Services to scan your voucher and receive your HPGO wristband....

New for 2019, the Fast Track Program will utilize wristbands to help guests access the Fast Track lane. Upon entry to Hersheypark, visit the in-park kiosks near the Carrousel or Fast Track Services to scan your voucher and receive your HPGO wristband. Enter the Fast Track lane at participating attractions and tap the kiss icon on your wristband to the Kiss-shaped HPGO reader to gain access to the participating ride. The wristband replaces the boarding pass you may have received in previous years with added functionality within the Hersheypark app.

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question icon When will HPGO be available?
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HPGO will incorporate Fast Track in April for Springtime in the Park. 
Ride stats and ride photos will be available in Summer 2019 for the two participating rides - Whitecap Racer and Reese’s Cupfusion attraction. 

question icon My wristband isn’t working. What do I do?
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Please visit the nearest Guest Services location or Fast Track Services.

question icon How do I buy Fast Track?
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You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

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question icon Can I buy Fast Track in person?
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Yes, please visit Fast Track Services in Carrousel Circle to purchase the program and receive your wristband.