FAQs


Frequently Asked Questions
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Ticketing

question icon What are the extra hours included with Preview Plan and Hersheypark® Sweet Start?
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Guests with any 2023 ticket type may enjoy Hersheypark for free extra hours the night before their full-day visit. Your Hersheypark admission ticket will be scanned for preview.  Sweet Start allows Full Size and King Size Season Pass Holders and guests of The Official Resorts of...

Guests with any 2023 ticket type may enjoy Hersheypark for free extra hours the night before their full-day visit. Your Hersheypark admission ticket will be scanned for preview. 

Sweet Start allows Full Size and King Size Season Pass Holders and guests of The Official Resorts of Hersheypark to enjoy 1-hour early access during the summer public operating season only (May 25 through September 10, 2023). Sweet Start is not available for Bite Size Season Pass Holders, even when entering with Full Size or King Size Pass Holder.
 

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question icon Do you offer a special on concert tickets?
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Yes, Hersheypark tickets are available  for $56.95 at Ticketing Services only with proof of your concert ticket the day of, day before or day after the event.

question icon I accidentally bought the wrong ticket or Season Pass?
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Tickets and Season Passes are non-refundable. If you have accidentally purchased the wrong product, you can reach out to us at onlineticketshelp@hersheypa.com with your order number within 24 hours of your purchase and we will work to assist you.

question icon Do you offer a military discount?
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Yes! Check with your local military base for discounted Hersheypark tickets or show your military ID at Ticketing Services to receive $20 off of a regular full price 1-day ticket.