FAQs


Frequently Asked Questions
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Ticketing

question icon What are the extra hours included with Preview Plan and Hersheypark® Sweet Start?
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Guests with any 2024 ticket type may enjoy Hersheypark for free extra hours the night before their full-day visit. Your Hersheypark admission ticket will be scanned for preview.  Sweet Start allows Full Size, King Size, and Giant Size Season Pass Holders and guests of The Official...

Guests with any 2024 ticket type may enjoy Hersheypark for free extra hours the night before their full-day visit. Your Hersheypark admission ticket will be scanned for preview. 

Sweet Start allows Full Size, King Size, and Giant Size Season Pass Holders and guests of The Official Resorts of Hersheypark to enjoy 1-hour early access during the summer public operating season only (May 23 through September 8, 2024). Sweet Start is not available for Bite Size Season Pass Holders, even when entering with Full Size or King Size Pass Holder.
 

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question icon Do you offer a special on concert tickets?
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Yes, Hersheypark Event Special ticket is available for purchase for $61.95 at Ticketing Services only with proof of your concert ticket on the day of, the day before or the day after an event.  

Please check our current ticket offers to see what price is better.

question icon I accidentally bought the wrong ticket or Season Pass?
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Tickets and Season Passes are non-refundable. If you have accidentally purchased the wrong product, you can reach out to us at onlineticketshelp@hersheypa.com with your order number within 24 hours of your purchase and we will work to assist you.