FAQs
Volunteer Program
The full list of requirements can be found in the Agreement. All volunteers must be at least 18 years of age, and must represent an approved non-profit organization. Service groups, church groups, community organizations, schools, and social clubs may be able to qualify. There is no minimum...
The full list of requirements can be found in the Agreement. All volunteers must be at least 18 years of age, and must represent an approved non-profit organization.
Service groups, church groups, community organizations, schools, and social clubs may be able to qualify. There is no minimum or maximum number of participants for each organization. However, large groups may be divided up and scheduled at different times depending on availability.
Your organization needs to complete the following in order to participate in our Volunteer Program:
Volunteer Agreement
A W9 Form
To request all of these forms, please contact Volunteer@HersheyPA.com with a name and mailing address or please call 717-534-8900 and one will be sent to you.
After completing the Volunteer Program Agreement and the W9 Form, please return them via mail, fax, or email: Mail Employee Experience Team 100 W. Hersheypark Drive P.O. Box 866 Hershey, PA 17033 Attention: Volunteer Program Phone...
After completing the Volunteer Program Agreement and the W9 Form, please return them via mail, fax, or email:
Mail
Employee Experience Team
100 W. Hersheypark Drive
P.O. Box 866
Hershey, PA 17033
Attention: Volunteer Program
Phone Number:
717-534-8900
Fax
717-312-3544
Email
Volunteer@HersheyPA.com
Once we have received your organization's information and approved your paperwork, a confirmation letter will be sent to your group. We will try to place you in your first choice department(s); however, it is subject to availability.
If your group leader or group availability changes, please be sure to call the Volunteer Program Coordinator at 717-534-8900 with the new or updated information. You may also contact us by email, Volunteer@HersheyPA.com.
The most important thing is to be friendly, courteous, and have a positive attitude. You will find that our positions require very basic duties. In fact, specific training is offered at the beginning of your shift. You will work side-by-side or within close proximity to Entertainment Complex...
The most important thing is to be friendly, courteous, and have a positive attitude. You will find that our positions require very basic duties. In fact, specific training is offered at the beginning of your shift. You will work side-by-side or within close proximity to Entertainment Complex employees who will assist you with questions or problems that may arise during your work experience.
Read Full AnswerGroups will receive a shift fee (see agreement) per volunteer in the form of a check issued by Hershey Entertainment & Resorts. Payments are processed once a month and sent to the nonprofit organization. In addition each volunteer will receive a predetermined number of tickets. Each...
Groups will receive a shift fee (see agreement) per volunteer in the form of a check issued by Hershey Entertainment & Resorts. Payments are processed once a month and sent to the nonprofit organization. In addition each volunteer will receive a predetermined number of tickets.
Each ticket is good for either:
- One (1) regular, one-day admission to Hersheypark
One (1) regular, one-day admission to ZooAmerica
One parking admission One vehicle entry (up to eight passengers) into Hershey Sweet Lights
Read Full Answer
The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments. Food & Beverage: Assist catering staff with special group meals; assist in restaurants with prep work, basic...
The Hershey Entertainment Complex uses volunteer groups to assist with special staffing needs at various times throughout the year in the following departments.
Food & Beverage: Assist catering staff with special group meals; assist in restaurants with prep work, basic cooking, serving customers, processing transactions using a cashless point of sale system, and maintaining general cleanliness. Year-round shifts are available.
Ride Operations: Assist operators at major rides, operate easy-to-run rides, enforce height restrictions and other safety guidelines, and sweep and maintain general cleanliness of ride area. Must be able to lift approximately 25-30 lbs. several times a day.
Games: Assist in operating games and cashless gaming system. Most games must be accessed by climbing in and out of two to three feet counters.
Retail: Stocking and maintaining cleanliness of shops and selling items to guests.
Utility: Pick up trash in the Hersheypark midways and landscapes. Wash down asphalt concrete walkways with fire hose, empty trash cans, wash sponsorship cars, and assist in cleaning the Hersheypark and adjacent parking fields. Must be able to lift up to 30-40 lbs.
Parking Attendant: Assist in collecting parking fees and identifying parking passes as guests enter the Hershey Entertainment Complex. Organization Volunteers must be able to handle money and be comfortable processing cash transactions without the use of a calculator or cash register.
Guest Experience (Hersheypark and ZooAmerica Admissions): Greeting and welcoming guests to Hersheypark/ZooAmerica. Scanning various ticket types and season passes to ensure validity. Provide hand stamps to guests exiting and wishing to re-enter Hersheypark/ZooAmerica on the same day. Ensure that guests have proper hand stamp when returning. Volunteers must be able to work in outdoor locations at Hersheypark/ZooAmerica and stand for the majority of their shift.
ZooAmerica: Animal exhibit interpretation, hands-on learning tables, animal encounters, and assisting with special events such as Creatures Of The Night and Scout Days. Organization Volunteers will need to be comfortable speaking with guests.
Usher (Giant Center and Hersheypark Stadium): Checking guests tickets, showing guests to their ticketed seats and overseeing a section during an event. Organization Volunteers may also operate an elevator and maintain access control at various locations to ensure only those guests with proper tickets/credentials enter and exit. Organization Volunteers may also assist with guest surveys and distributing promotional material.
Special Events (Treatville during Hersheypark In The Dark): Set up, prepare and give out candy to guests as they walk through Treatville during our Halloween events. Organization Volunteers will also control the entry to the area and ensure that guests only come through one time per day.
**Standard Working Conditions for all Departments: Organization Volunteers must be able to stand for entire Volunteer Shift and Organization Volunteers must be able to bend, stoop, and walk. Must be able to volunteer in a variety of weather conditions; including, heat, cold, and inclement weather.
Everything our guests see contributes to his/her impression of our facility; therefore, we ask that all volunteers present a neat and clean image. Although volunteers are not required to wear a uniform, we require that our volunteer groups still maintain a consistent look. Please read below...
Everything our guests see contributes to his/her impression of our facility; therefore, we ask that all volunteers present a neat and clean image. Although volunteers are not required to wear a uniform, we require that our volunteer groups still maintain a consistent look. Please read below for Hershey Entertainment & Resorts volunteer group appearance guidelines.
Pants: Khaki, tan, navy or black depending on department, shorts, or Bermudas are acceptable. Rips, tears, or cargo pockets are not permitted. No jeans or capri pants.
Shirts: Park issued or solid white-colored polo shirt and a Temporary Identification pass (Temp ID) that is provided to each volunteer at the beginning of their shift. Aprons and hair nets will be provided for Food & Beverage volunteers.
Shoes: Comfortable footwear with covered toes and heels are required. High heels, clogs, and open-toed footwear (including sandals and flip flops) are not permitted.
If a volunteer wears anything that does not comply with our volunteer appearance policy, they will be asked to leave.
Volunteers may not receive a break during a shift depending on the duration of the shift.
NO, they will not be admitted to the Park or an event without purchasing a ticket. If a child purchases a ticket and enters the Park or an event, they are not allowed to be in designated work areas.
We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as...
We may be forced to operate on a limited basis; however, don't assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader as early as possible. For this reason, we suggest you develop a “quick call” system within your group.
If your services are required and your group cancels or fails to report, you will receive no payment and will be removed from our list of program participants. In any event, please call the department in which you are scheduled to work if you have any questions.