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FAQs


Frequently Asked Questions
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Top Ten Questions

question icon What is your weather policy?
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While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement...

While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement weather conditions and offers a variety of indoor activities including entertainment shows, dining options, shopping, game arcades, exhibits at ZooAmerica, as well as rides under cover while you wait for the weather to clear. 

Hersheypark makes every effort to reopen the rides and attractions as quickly and safely as possible after the inclement weather conditions cease. In the event the inclement weather conditions cause the majority of major rides and attractions to close for a continuous 60 minutes, a Return Visit Voucher may be issued for a return visit for the current operating season. Please present your ticket stub or receipt of purchase to any Guest Services location or Hospitality Services to receive your Return Visit Voucher.

Download and check the Hersheypark Mobile App for an up-to-date listing of closed rides and ride wait times.

Any Precipitation
For guest comfort, these rides will close during any precipitation: Skyrush®, Storm Runner®, and Wild Mouse℠.

Cold Temperatures
These rides MAY close when temperatures approach 38 degrees or lower: Fahrenheit; Ferris Wheel; Great Bear; Hershey Triple Tower; Kissing Tower; Lightning Racer; Capital BlueCross Monorail; Sidewinder; Skyrush; sooperdooperLooper; Storm Runner; Wild Mouse; and Wildcat.
These rides MAY close when temperatures are 65 degrees or lower: Bayside Pier; Breakers Edge Water Coaster; Coal Cracker; Coastline Plunge; East Coast Waterworks; Intercoastal Waterway; Sandcastle Cove; Shoreline Sprayground; The Shore; Tidal Force; Waverider; and Whitecap Racer.
It may not be possible to identify which rides will be closed at specific times due to varying degrees of effects from inclement weather on our rides and attractions. We appreciate your understanding as we work to keep you safe and having fun!

Glaring Sun​
These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable: Bizzy Bees℠; Convoy℠; Dinosaur-Go-Round; Frog Hopper; Ladybug; Merry Derry Dip Fun Slides; Mini Pirate; and Tiny Tracks℠.

Heavy Precipitation​
These rides MAY close: Bayside Pier℠; Breakers Edge℠ Water Coaster; Coal Cracker℠; Coastline Plunge; Cocoa Cruiser℠; Comet℠; East Coast Waterworks℠; Fahrenheit®; Ferris Wheel; Great Bear®; Hershey Triple Tower℠; Intercoastal Waterway; Kissing Tower®; Lightning Racer®; Capital BlueCross Monorail; Sandcastle Cove; Shoreline Sprayground; Sidewinder℠; Skyview; sooperdooperLooper®; The Shore; Tidal Force®; Trailblazer℠; Waverider; Whitecap℠ Racer, and Wildcat℠.

High Winds
The following rides MAY close given winds greater than 25 mph: Frontier Flyers℠ and Kissing Tower.
The following rides may close with winds greater than 30 mph: Balloon Flite℠; Coastline Plunge; Cocoa Cruiser; East Coast Waterworks; Fahrenheit; Ferris Wheel; Hershey Triple Tower; Merry Derry Dip® Fun Slides; Sandcastle Cove ; Sidewinder; Skyrush; Skyview; Sweet Swing℠; Swing Thing℠; Tea Cups℠, and Tidal Force.
Winds greater than 35 mph may impact: Breaker’s Edge Water Coaster; Frog Hopper℠; Music Express; Storm Runner; The Claw℠; Whitecap Racer; and Wild Mouse.

At wind speeds greater than 40 mph, all remaining rides will close: Coal Cracker; Great Bear; Lightning Racer; Mini Pirate℠; Trailblazer; Wave Swinger; Wildcat; Pirate, and The Howler℠.

Glaring Sun
These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable: Bizzy Bees℠; Convoy℠; Dinosaur-Go-Round; Frog Hopper; Ladybug; Merry Derry Dip Fun Slides; Mini Pirate; and Tiny Tracks℠.

Cold Temperatures
These rides MAY close when temperatures approach 38 degrees or lower: Fahrenheit; Ferris Wheel; Great Bear; Hershey Triple Tower;

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question icon Do any of your rides have height or weight restrictions?
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Due to ride restrictions, not all of our guests will be able to ride all rides.  Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier (water play area: 300-pound weight limit on slide);...

Due to ride restrictions, not all of our guests will be able to ride all rides. 

Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier (water play area: 300-pound weight limit on slide); Breakers Edge Water Coaster (Combined weight of riders must be between 100-700 pounds per raft); Coastline Plunge (water slide structure: 250-pound weight limit on single tubes and 400-pound weight limit on double tubes); Cocoa Cruiser; Comet; Convoy (440 pound weight limit per ride vehicle ); Dinosaur-Go-Round (270 pound weight limit per seat); East Coast Waterworks (rain fortress: 300-pound weight limit on slides); Fahrenheit; Frontier Flyers; Great Bear; Hershey Triple Tower (300 pound weight limit per rider); Laff Trakk (705 pound weight limit per ride vehicle); Lightning Racer; Music Express (492 pound weight limit per ride vehicle ); Sandcastle Cove (300-pound weight limit on slides); Sidewinder; Skyrush; Skyview (500 pound weight limit per ride vehicle); sooperdooperLooper; Storm Runner; Tea Cups (550 pound weight limit per ride vehicle ); The Claw; The Howler (816 pound weight limit per ride vehicle); Trailblazer; Wave Swinger; Waverider (surf simulator: 350 pound weight limit per rider); Whitecap Racer (300-pound weight limit on slides), Wildcat; and Wild Mouse

At the entrances to these rides (and possibly others), you will find signage to help you make a decision prior to waiting in line. 

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question icon May I bring food into Hersheypark?
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Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests with special dietary needs can review our food and beverage information. The Outpost restaurant features allergen friendly...

Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests with special dietary needs can review our food and beverage information. The Outpost restaurant features allergen friendly food.  

 

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question icon What options are there for guests with food allergies?
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Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu...

Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu items, ingredients and allergen information. You can bring Epi-Pens into Hersheypark, and our First Aid has Registered Nurses on site at all times. 

Park guests with food allergies have more options than ever with our allergen-friendly restaurant, The Outpost. All of our menu items are gluten-free, nut-free, and fish and shellfish-free. Many of our items are made to order and can be prepared to meet your specific needs. Options include wraps, salads, pizzas, chicken tenders, and snack options.

If you have additional questions, feel free to contact us by email at HersheyparkAllergens@HersheyPA.com or call us at 717-508-1739. Please be sure to allow a minimum of 48 hours prior to your visit for a response. While in the Park, our food and beverage staff will be more than happy to answer any questions you may have. We keep ingredient files at each location and our staff can supply you with that information. Our Park Map also denotes locations where allergen friendly food options may be located.

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question icon What items are restricted at Hersheypark?
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For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting, electronic devices, and skate shoes (Heely's)...

For your safety, ALL hand-carried items, including backpacks and belt bags, are subject to search. Metal detection equipment may be used. Weapons of any type, laser pointers, radios and/or sound emitting, electronic devices, and skate shoes (Heely's) are not permitted. Locker storage is available at the outside picnic areas and guests are encouraged to keep non-essential items in their vehicles. Other than one sealed water bottle per person, Hersheypark does not permit food or drink to be brought into the Park. Guests with special dietary needs can review our food and beverage information. The Outpost restaurant features allergen friendly food.

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question icon What is proper attire?
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For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini...

For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini bottoms, Speedo bikinis, thongs, and brief halter tops are not considered appropriate attire while in the Park.  Some language, gestures, and suggestive art on apparel may also be considered inappropriate. Hersheypark reserves the right to address these issues with all guests. 
While in The Boardwalk area, only appropriate swimwear is permitted on the attractions. Revealing bathing suits; shorts with rivets, snaps, zippers, and metal ornamentation; cutoffs; and jeans are not permitted. All eyeglasses must be secured with safety straps, and aqua shoes are not permitted on the body slides. Parents accompanying toddlers in the children's play area must also wear bathing suits. While in any of our water zone areas (including The Boardwalk and Tidal Force), swimsuits may be worn, but after completion of these rides, we ask that you change to more appropriate attire (i.e. shorts, shirt) prior to leaving this area.

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question icon Is there an additional fee to visit The Boardwalk attractions?
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No, your one-price admission to Hersheypark includes all rides and entertainment.

question icon What if I need to leave and re-enter the Park?
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If you wish to leave and re-enter the Park on the same day, please have your hand stamped at the exit gates before departing. Ticket stubs are not valid for re-entry. To re-enter the parking lot on the same day, please show your parking ticket upon your...

If you wish to leave and re-enter the Park on the same day, please have your hand stamped at the exit gates before departing. Ticket stubs are not valid for re-entry. To re-enter the parking lot on the same day, please show your parking ticket upon your return.

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question icon How do I buy Fast Track?
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You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

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question icon Are there lockers?
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Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Founder's Way, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or...

Lockers are available on a first-come-first-serve basis and located inside the Park entrance, in Founder's Way, and at several locations in The Boardwalk. Lockers are rented by the day. Credit cards accepted. Neither employees, Guest Relations, or Security are permitted to hold customer items for temporary storage. The lockers are not large enough to store big stuffed animals. The big stuffed animals can be stored at the "Barking Lot" located under the West Stand of Hersheypark Stadium near the entrance to the Park. Any problems with lockers will be handled through the Merchandise Office. Rental costs: large locker $20.00 and regular locker $15.00.

Complimentary Ride Lockers are available at Skyrush and sooperdooperLooper, to help keep our guests and their belongings safe. Place your items inside the lockers, located at or near the entrance to these attractions, and enjoy your ride! Please be advised, no personal belongings are permitted on these rides. Fees do apply for late retrievals.

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