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FAQs


Frequently Asked Questions
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Top Ten Questions

question icon What is your weather policy?
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While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement...

While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement weather conditions and offers a variety of indoor activities including entertainment shows, dining options, shopping, game arcades, exhibits at ZooAmerica, as well as rides under cover while you wait for the weather to clear. 

Hersheypark makes every effort to reopen the rides and attractions as quickly and safely as possible after the inclement weather conditions cease. In the event the inclement weather conditions cause the majority of major rides and attractions to close for a continuous 60 minutes, a Return Visit Voucher may be issued for a return visit for the current operating season. Please present your ticket stub or receipt of purchase to any Guest Services location or Hospitality Services to receive your Return Visit Voucher.

Download and check the Hersheypark Mobile App for an up-to-date listing of closed rides and ride wait times.

Any Precipitation
For guest comfort, these rides will close during any precipitation: Skyrush®, Storm Runner®, and Wild Mouse℠.

Cold Temperatures
These rides MAY close when temperatures approach 38 degrees or lower: Fahrenheit; Ferris Wheel; Great Bear; Hershey Triple Tower; Kissing Tower; Lightning Racer; Capital BlueCross Monorail; Sidewinder; Skyrush; sooperdooperLooper; Storm Runner; Wild Mouse; and Wildcat.
These rides MAY close when temperatures are 65 degrees or lower: Bayside Pier; Breakers Edge Water Coaster; Coal Cracker; Coastline Plunge; East Coast Waterworks; Intercoastal Waterway; Sandcastle Cove; Shoreline Sprayground; The Shore; Tidal Force; Waverider; and Whitecap Racer.
It may not be possible to identify which rides will be closed at specific times due to varying degrees of effects from inclement weather on our rides and attractions. We appreciate your understanding as we work to keep you safe and having fun!

Glaring Sun​
These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable: Bizzy Bees℠; Convoy℠; Dinosaur-Go-Round; Frog Hopper; Ladybug; Merry Derry Dip Fun Slides; Mini Pirate; and Tiny Tracks℠.

Heavy Precipitation​
These rides MAY close: Bayside Pier℠; Breakers Edge℠ Water Coaster; Coal Cracker℠; Coastline Plunge; Cocoa Cruiser℠; Comet℠; East Coast Waterworks℠; Fahrenheit®; Ferris Wheel; Great Bear®; Hershey Triple Tower℠; Intercoastal Waterway; Kissing Tower®; Lightning Racer®; Capital BlueCross Monorail; Sandcastle Cove; Shoreline Sprayground; Sidewinder℠; Skyview; sooperdooperLooper®; The Shore; Tidal Force®; Trailblazer℠; Waverider; Whitecap℠ Racer, and Wildcat℠.

High Winds
The following rides MAY close given winds greater than 25 mph: Frontier Flyers℠ and Kissing Tower.
The following rides may close with winds greater than 30 mph: Balloon Flite℠; Coastline Plunge; Cocoa Cruiser; East Coast Waterworks; Fahrenheit; Ferris Wheel; Hershey Triple Tower; Merry Derry Dip® Fun Slides; Sandcastle Cove ; Sidewinder; Skyrush; Skyview; Sweet Swing℠; Swing Thing℠; Tea Cups℠, and Tidal Force.
Winds greater than 35 mph may impact: Breaker’s Edge Water Coaster; Frog Hopper℠; Music Express; Storm Runner; The Claw℠; Whitecap Racer; and Wild Mouse.

At wind speeds greater than 40 mph, all remaining rides will close: Coal Cracker; Great Bear; Lightning Racer; Mini Pirate℠; Trailblazer; Wave Swinger; Wildcat; Pirate, and The Howler℠.

Glaring Sun
These rides may be closed due to the effects of glaring sun causing seating structures to be uncomfortable: Bizzy Bees℠; Convoy℠; Dinosaur-Go-Round; Frog Hopper; Ladybug; Merry Derry Dip Fun Slides; Mini Pirate; and Tiny Tracks℠.

Cold Temperatures
These rides MAY close when temperatures approach 38 degrees or lower: Fahrenheit; Ferris Wheel; Great Bear; Hershey Triple Tower;

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question icon What is HPGO?
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HPGO is a program that allows you to view personalized ride stats, ride photos, and manage a previously purchased Fast Track. Pick up a free HPGO wristband inside Hersheypark at Fast Track Services, Reese’s Cupfusion or Whitecap Racer and connect it...

HPGO is a program that allows you to view personalized ride stats, ride photos, and manage a previously purchased Fast Track. Pick up a free HPGO wristband inside Hersheypark at Fast Track Services, Reese’s Cupfusion or Whitecap Racer and connect it to the Hersheypark app to view your dashboard.

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question icon Why do I need a wristband for Fast Track?
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New for 2019, the Fast Track Program will utilize wristbands to help guests access the Fast Track lane. Upon entry to Hersheypark, visit the in-park kiosks near the Carrousel or Fast Track Services to scan your voucher and receive your HPGO wristband....

New for 2019, the Fast Track Program will utilize wristbands to help guests access the Fast Track lane. Upon entry to Hersheypark, visit the in-park kiosks near the Carrousel or Fast Track Services to scan your voucher and receive your HPGO wristband. Enter the Fast Track lane at participating attractions and tap the kiss icon on your wristband to the Kiss-shaped HPGO reader to gain access to the participating ride. The wristband replaces the boarding pass you may have received in previous years with added functionality within the Hersheypark app.

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question icon Do any of your rides have height or weight restrictions?
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Due to ride restrictions, not all of our guests will be able to ride all rides.  Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier (water play area: 300-pound weight limit on slides);...

Due to ride restrictions, not all of our guests will be able to ride all rides. 

Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier (water play area: 300-pound weight limit on slides); Coastline Plunge (water play area: 250-pound weight limit on single tubes and 400-pound weight limit on double tubes); Cocoa Cruiser; Comet; East Coast Waterworks (rain fortress: 300-pound weight limit on slides); Fahrenheit; Frontier Flyers; Great Bear; Hershey Triple Tower; Laff Trakk; Lightning Racer; Sandcastle Cove (300-pound weight limit on slides); Sidewinder; Skyrush; Skyview; sooperdooperLooper; Storm Runner; The Claw; Trailblazer; Wave Swinger (300 pounds per swing); Waverider (surf simulator: 350-pound weight limit); Whitecap Racer (300-pound weight limit on slides), Wildcat; and Wild Mouse

At the entrances to these rides (and possibly others), you will find signage to help you make a decision prior to waiting in line. 

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question icon When will HPGO be available?
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HPGO will incorporate Fast Track in April for Springtime in the Park. 
Ride stats and ride photos will be available in Summer 2019 for the two participating rides - Whitecap Racer and Reese’s Cupfusion attraction. 

question icon What are the dining options at Hersheypark?
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Hersheypark offers an exciting variety of dining options ranging from air-conditioned restaurants, to walk-up locations serving fresh salads and grilled items, to snack shacks serving up your Park favorites! For savings and convenience, consider a...

Hersheypark offers an exciting variety of dining options ranging from air-conditioned restaurants, to walk-up locations serving fresh salads and grilled items, to snack shacks serving up your Park favorites! For savings and convenience, consider a refillable souvenir cup, or our Hersheypark Meal Tickets.

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question icon Can I buy Fast Track in person?
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Yes, please visit Fast Track Services in Carrousel Circle to purchase the program and receive your wristband. 

question icon What is proper attire?
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For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini...

For your safety and health, all Park visitors are required to wear shoes and shirts at all times. As a courtesy to others, modest dress is expected of all guests, and revealing or offensive clothes are not considered appropriate. Bikini tops, bikini bottoms, Speedo bikinis, thongs, and brief halter tops are not considered appropriate attire while in the Park.  Some language, gestures, and suggestive art on apparel may also be considered inappropriate. Hersheypark reserves the right to address these issues with all guests. 
While in The Boardwalk area, only appropriate swimwear is permitted on the attractions. Revealing bathing suits; shorts with rivets, snaps, zippers, and metal ornamentation; cutoffs; and jeans are not permitted. All eyeglasses must be secured with safety straps, and aqua shoes are not permitted on the body slides. Parents accompanying toddlers in the children's play area must also wear bathing suits. While in any of our water zone areas (including The Boardwalk and Tidal Force), swimsuits may be worn, but after completion of these rides, we ask that you change to more appropriate attire (i.e. shorts, shirt) prior to leaving this area.

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question icon What if I need to leave and re-enter the Park?
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If you wish to leave and re-enter the Park on the same day, please have your hand stamped at the exit gates before departing. Ticket stubs are not valid for re-entry. To re-enter the parking lot on the same day, please show your parking ticket upon your...

If you wish to leave and re-enter the Park on the same day, please have your hand stamped at the exit gates before departing. Ticket stubs are not valid for re-entry. To re-enter the parking lot on the same day, please show your parking ticket upon your return.

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question icon How do I buy Fast Track?
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You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

You can buy online in advance here or in the Park at Fast Track Services near the Carrousel. You will then exchange your voucher for a wristband at Fast Track Services. Please note the voucher will not allow entry at participating attractions.

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