FAQs


Frequently Asked Questions
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Top Ten Questions

question icon What are your safety enhancements at Hersheypark®?
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All guests regardless of vaccination status are strongly encouraged to wear face coverings in all indoor spaces. Guests are free to continue to wear face coverings anywhere on property if they choose to do so. Please note reservations are not required and...

All guests regardless of vaccination status are strongly encouraged to wear face coverings in all indoor spaces. Guests are free to continue to wear face coverings anywhere on property if they choose to do so. Please note reservations are not required and 2021 tickets are valid through Jan. 2, 2022 for guests to visit as they chose (unless otherwise indicated on a group ticket that expired June 30, 2021). We will continue our enhanced cleaning and sanitization protocols as a clean and green destination.

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question icon When is Hersheypark® open in 2022?
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Hersheypark opens for the 2022 operating season on April 2, 2022. See our operating days here.

question icon Where can I purchase 2022 tickets?
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Tickets for the 2022 operating season can be purchased on Hersheypark.com starting in February.

question icon What is the Preview Plan?
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Guests with any 2022 ticket type may enjoy Hersheypark for free extra hours the night before their full day visit. Reservations for preview are not required but tickets will be scanned for entry. Learn More  

Guests with any 2022 ticket type may enjoy Hersheypark for free extra hours the night before their full day visit. Reservations for preview are not required but tickets will be scanned for entry. Learn More
 

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question icon What is Hersheypark Sweet Start℠ program and when is it available?
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Sweet Start allows Full Size and King Size Season Pass Holders to enjoy 1-hour early access during the summer daily public operating season only (Memorial Day - Labor Day). Sweet Start is not available for Bite Size Season Pass Holders, even when entering...

Sweet Start allows Full Size and King Size Season Pass Holders to enjoy 1-hour early access during the summer daily public operating season only (Memorial Day - Labor Day). Sweet Start is not available for Bite Size Season Pass Holders, even when entering with Full Size or King Size Pass Holder.

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question icon What is your weather policy?
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While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement...

While our goal is to have all attractions available during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can temporarily cause attractions to close. Hersheypark® remains open during inclement weather conditions and offers a variety of indoor activities including entertainment shows, dining options, shopping, game arcades, exhibits at ZooAmerica®, as well as rides under cover while you wait for the weather to clear. 

Hersheypark makes every effort to reopen the rides and attractions as quickly and safely as possible after the inclement weather conditions cease. In the event the inclement weather conditions cause the majority of major rides and attractions to close for a continuous 60 minutes on a public operating day, a Return Visit Voucher may be issued for a return visit for the current operating season. Please present your ticket stub or receipt of purchase to any Guest Services location or Hospitality Services to receive your Return Visit Voucher (note, not valid for private events).

Download and check the Hersheypark Mobile App for an up-to-date listing of closed rides and ride wait times.

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question icon What is The Boardwalk At Hersheypark®?
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Hersheypark features an entire water park, featuring 16 unique water attractions in The Boardwalk At Hersheypark. The Boardwalk is open Memorial Day through Labor Day. View Water Park Rides. 

Hersheypark features an entire water park, featuring 16 unique water attractions in The Boardwalk At Hersheypark. The Boardwalk is open Memorial Day through Labor Day. View Water Park Rides

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question icon Where can I find 2022 Season Pass Holder information on calendar events and perks?
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Season Pass perks vary per month for Full Size and King Size Season Pass Holders and include exclusive events, in-Park coupons, and special offers. Redeemable rewards are available in your Self Service account for redemption. More information on events,...

Season Pass perks vary per month for Full Size and King Size Season Pass Holders and include exclusive events, in-Park coupons, and special offers. Redeemable rewards are available in your Self Service account for redemption. More information on events, perks, and Self Service account can be found here.

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question icon Do any of your rides have height or weight restrictions?
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Due to ride restrictions, not all of our guests will be able to ride all rides.  Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier® (water play area: 300-pound weight limit on slide);...

Due to ride restrictions, not all of our guests will be able to ride all rides. 

Guests approaching 300 pounds or taller than 6-feet may have difficulty on the following rides: Bayside Pier® (water play area: 300-pound weight limit on slide); Breakers Edge® Water Coaster (Combined weight of riders must be between 100-700 pounds per raft); Candymonium®; Coastline Plunge℠ (water slide structure: 250-pound weight limit on single tubes and 400-pound weight limit on double tubes); Cocoa Cruiser℠; Comet℠; Convoy℠ (440 pound weight limit per ride vehicle ); East Coast Waterworks℠ (rain fortress: 300-pound weight limit on slides); Fahrenheit®; Fender Bender℠ (340 pounds per ride vehicle); Frog Hopper℠ (700 pound weight limit per ride vehicle); Frontier Flyers℠; Great Bear®; Hershey Triple Tower® (300 pound weight limit per rider); Laff Trakk℠ (705 pound weight limit per ride vehicle); Lightning Racer®; Mini Himalaya (300 pounds per ride vehicle); Music Express℠ (492 pound weight limit per ride vehicle ); Sandcastle Cove℠ (300-pound weight limit on slides); Sidewinder℠; Skyrush®; Skyview℠ (500 pound weight limit per ride vehicle); sooperdooperLooper®; Storm Runner®; Tea Cups℠ (550 pound weight limit per ride vehicle ); The Claw℠; The Howler℠ (816 pound weight limit per ride vehicle); Trailblazer℠; Wave Swinger℠; Whitecap Racer® (300-pound weight limit on slides), Wildcat℠; and Wild Mouse℠.

At the entrances to these rides (and possibly others), you will find signage to help you make a decision prior to waiting in line.

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question icon Is The Chocolatier℠ Restaurant, Bar + Patio open?
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The Chocolatier Restaurant, Bar + Patio is open daily and located at 100 Hersheypark Drive. Patrons can park in the Hersheypark® parking lot and enter through the Hersheypark Supply Co building outside the Hersheypark front gate. Menu and information...

The Chocolatier Restaurant, Bar + Patio is open daily and located at 100 Hersheypark Drive. Patrons can park in the Hersheypark® parking lot and enter through the Hersheypark Supply Co building outside the Hersheypark front gate. Menu and information on reservations can be found here.

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