boy at splashgrounds

Hersheypark® offers services that allow every guest to have a sweet and memorable experience. From accessible parking to customized rider programs and more, our team strives to accommodate accessibility needs in every way possible. We encourage guests to review the Rider Safety & Accessibility Guide to understand the policies and procedures available.

Rider Safety & Accessibility Guide
Dark Nights Accessibility Guide

Ride Accessibility Program

Upon arrival at Hersheypark, please visit Accessibility Services located in a new location to the right of the Front Gate to request more information about Hersheypark Accessibility programs. Our team members will assist guests by providing Park-wide information and explaining more about the Attraction Accessibility Program. The Accessibility Services agents can help define ride safety and ridership requirements in addition to discussing any and all accommodations for our guests.

Accessibility Services is located in a special building on the left side of Ticketing Services outside the front gate and open one hour prior to Hersheypark opening. Please look for the Accessibility Services sign.

Guests are welcome to utilize their own wheelchairs, but we ask that all guests enroll in our Ride Accessibility Program to utilize the accessible entrances at our attractions.

Download Ride Accessibility Questionnaire

Quiet Areas

There are several quiet locations available to guests throughout Hersheypark that provide both privacy and relief from sensory stimulation. These spaces are located at Pioneer Frontier area Guest Services inside the Family Health & Services Center and Kissing Tower Hill area Guest Services.