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FAQs


Frequently Asked Questions
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Allergens

question icon What options are there for guests with food allergies?
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Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu...

Hersheypark is committed to helping our guests with food allergies make the best possible dining choice during their visit with the help of our dining guide and specialty food offerings. Each restaurant is listed on our website and mobile App with menu items, ingredients and allergen information. You can bring Epi-Pens into Hersheypark, and our First Aid has Registered Nurses on site at all times. 

Park guests with food allergies have more options than ever with our allergen-friendly restaurant, The Outpost. All of our menu items are gluten-free, nut-free, and fish and shellfish-free. Many of our items are made to order and can be prepared to meet your specific needs. Options include sandwiches, salads, pizzas, chicken tenders, and snack options.

If you have additional questions, feel free to contact us by email at HersheyparkAllergens@HersheyPA.com or call us at 717-508-1565. Please be sure to allow a minimum of 48 hours prior to your visit for a response. While in the Park, our food and beverage staff will be more than happy to answer any questions you may have. We keep ingredient files at each location and our staff can supply you with that information. Our Park Map also denotes locations where allergen friendly food options may be located.
 

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question icon How do I purchase an allergen-friendly meal?
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When ordering at a concessions location that offers a specialty item, simply tell the employee taking your order that you would like one of our specialty items. Our staff will then take the time to carefully prepare your order. Please note that our...

When ordering at a concessions location that offers a specialty item, simply tell the employee taking your order that you would like one of our specialty items. Our staff will then take the time to carefully prepare your order. Please note that our specialty items take a few extra minutes to prepare.

Specialty Food Items

Gluten-free Hamburger and Sandwich Roll
Offered at: Founder's Kitchen, Overlook Food Court, Decades, Dietz & Watson Country Grill, The Outpost

Gluten-free Hot Dog Roll
Offered at: Overlook Food Court, Timber Treats, Country Grill

Gluten-free Chicken Tenders
Offered at: Overlook Food Court, Dispatch Pizzeria in The Hollow, The Outpost

Gluten-free French Fries
Offered at: Overlook Food Court, Dispatch Pizzeria in The Hollow, Tower Fries

Gluten-free Pizza
Offered at: Overlook Food Court,  Dispatch Pizzeria (all locations), The Outpost

Gluten Free Snacks
Offered at: The Swirl, Overlook Food Court, Founder's Way Refill Station, The Outpost



 

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question icon What steps do you take to avoid cross contamination during food preparation?
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Our staff is trained to handle our allergen friendly food options with the utmost care. When an order is placed for a specialty item, our staff will wash their hands, put on new gloves, and use all new utensils designated specifically for our specialty items.

question icon What kind of gloves does Hersheypark use?
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All of our concessions locations use vinyl gloves. No latex gloves are used.

question icon Can I bring EpiPens with me to Hersheypark?
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Yes. EpiPens are permitted. Hersheypark also has First Aid and Registered Nurses on site at all times.

question icon What should I avoid if I have a nut allergy?
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All of our locations fry in a zero trans fat vegetable oil except Tower Fries and Chick-fil-A, which use peanut oil. Our dessert locations serve items that contain nuts or are prepared using shared facilities and equipment with items containing nuts.

question icon What should I avoid if I have a shellfish allergy?
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Shoreline Grill.